When you and your people are experiencing the same problems and want to achieve the same goals, a simple shared story is all you need. But what do you do when you and your people are experiencing different challenges and have different goals? Dean lays out a SagePresence tool that helps you figure it out.
It’s easy for one person in an organization to feel stuck and powerless, especially in larger organizations. But you are only as stuck and powerless as you believe you are. In today’s post, Pete explores the difference you can make with communication and presence.
Has anybody ever made you feel bad for being “too sensitive?” In today’s repost, Dean makes an argument for your sensitivity being a strength.
Some of us tend towards fewer words — choosing each syllable carefully, as if there was a mandate to “be clear, be brief, and be gone.”
But not every situation is like that. Sometimes we need to be able to expand on our thoughts and explain ourselves more thoroughly. And if we haven’t given ourselves permission or practice to do that in the past, it can be hard to do it when the opportunity arises.
In this post, Dean offers a simple and valuable practice that opens the door to this ability.
Different people have different instincts about practice. We have some recommendations about the sweet spot between too much and too little.
An elevator pitch is the shortest possible version of your firm’s value proposition. But what if you have more time to expand on that efficient pitch? In today’s post, Dean shares his thoughts about what you can cover to further distinguish yourself from your competitors.
When you are a business professional, your biggest worry can be looking stupid. What if that worry is worse than reality? In today’s post, Pete shares an idea about how to show up well regardless of what you don’t know.
Have you been in situations when someone steps on your words or communicates over your point? Your first instinct might be to let them know they interrupted and then finish your thought. However, there might be another way. In today’s vlog, Dean offers his approach to communication oversteps.
As service professionals, we sometimes get in our own way when we’re on the receiving end of questions from prospects and clients. In today’s post, Pete shares an empowering way to think about Q&A.
Words and emotions are imperfect tools, but they are pretty much all we’ve got to communicate with each other. In today’s post, Dean shares some thoughts about how we can do better with both of them.