What do you do when someone on your team actively resists participating in your business development process? In today’s post, Pete compares the results between pushing them and providing them with the information and skills they are missing.
What do you do when someone on your team actively resists participating in your business development process? In today’s post, Pete compares the results between pushing them and providing them with the information and skills they are missing.
I’ve been having a lot of conversations with business development leaders lately.
And one phrase keeps coming up:
“We need to push our team to do more BD.”
Every time I hear that word—push—two things immediately come to mind.
First, pushing almost always creates resistance.
When you push people, they push back.
It turns what should be a productive activity into something emotionally charged and uncomfortable.
Instead of building momentum, you create friction.
This shows up in everything from business development training to networking skills development across teams.
The second—and more important—insight is this:
If you feel like you need to push, there’s probably a gap in understanding.
Most people aren’t resisting just to resist.
They’re missing something.
And until that gap is filled, pushing won’t solve the problem.
When someone hesitates to engage in business development, it’s often because they’re unclear on one or more of these things:
In business development coaching and business development communication training, we see this pattern consistently.
Clarity drives action. Confusion creates resistance.
Take a common example: the word networking.
BD leaders use it all the time.
But for many team members, it’s vague—or even intimidating.
They might interpret it as:
Neither interpretation is quite right.
And both can create hesitation.
Without clear definitions, your team can’t confidently engage in networking coaching or relationship-building activities.
So instead of pushing, try this:
Ask questions.
This approach aligns with strong leadership presence coaching—leading through curiosity instead of pressure.
When you engage in conversation, you’ll often uncover the real issue.
It might be:
Once you identify the actual obstacle, you can address it directly.
Sometimes the solution is simple:
Other times, it may require more structured support:
The key is to match the solution to the actual gap.
Your role as a leader isn’t to force behavior.
It’s to enable it.
When you provide the right information, tools, and support, your team can move forward on their own.
And when they do, their engagement becomes more natural—and more sustainable.
The next time you feel the urge to push, pause and ask yourself:
“What might they not understand yet?”
That question alone can change the direction of the conversation.
When your team understands what to do, why it matters, and how to do it, something powerful happens:
And that’s when business development becomes part of the culture—not something you have to push.
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