Have you been in situations when someone steps on your words or communicates over your point? Your first instinct might be to let them know they interrupted and then finish your thought. However, there might be another way. In today’s vlog, Dean offers his approach to communication oversteps.
As service professionals, we sometimes get in our own way when we’re on the receiving end of questions from prospects and clients. In today’s post, Pete shares an empowering way to think about Q&A.
Words and emotions are imperfect tools, but they are pretty much all we’ve got to communicate with each other. In today’s post, Dean shares some thoughts about how we can do better with both of them.
So many of us hold ourselves back because we have questions or concerns about how we might sound to others. In today’s post, Pete offers some thoughts about how we can stop doing that, and giving ourselves full permission to share our beliefs and convictions.
It’s a catch-22: A feeling of vulnerability gets in the way of sharing, and sharing makes us feel more vulnerable. In today’s post, Dean suggests a way to get beyond this cycle and progress in your career as a result.
Understanding and communicating your unique value can be a difficult challenge to zero in on. In today’s post, Dean offers a new and different way to inquire into it.
Organizational hierarchies have their value, but when your cultural hierarchy is too steep, everyone in that organization misses out on the potential value of those team members who are “underneath” them. In today’s post, Dean shares a story that can illuminate how to flatten your cultural hierarchy and get the most value from everyone on your team.
Welcome to the next episode SagePresence’s new series “Community Conversations with Troy Parkinson.” In today’s episode, Troy interviews Chris Jasinski, Marketing Director of Brick (Boston).
“Smile more” is a common piece of advice we give to each other around presentations and important interactions. In today’s vlog, Dean explores why this is a potentially problematic suggestion, and how to improve upon it.
Helping is always a good thing, right?
The answer might not be as cut and dried as you think. Sometimes, there are crucial ingredients missing. In today’s post, Pete explores those ingredients that some service professionals can leave out.